Privacy Policy – So Simple Trip
Last Updated: [24-03-2025]
1. Introduction
Welcome to So Simple Trip (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://thailand.sosimpletrip.com and use our travel services.
2. Information We Collect
We may collect the following types of personal data:
- Identity Data: Full name, nationality, passport information
- Contact Data: Email address, phone number, WhatsApp number, physical address
- Travel Data: Travel preferences, destination interest, hotel requirements
- Payment Data: Payment method and billing address (processed securely via third-party gateways)
- Technical Data: IP address, browser type, device type, browsing behavior
3. How We Collect Your Data
We collect data through:
- Booking and inquiry forms
- WhatsApp and email communications
- Website analytics tools
- Cookies and similar technologies
4. How We Use Your Data
We use your personal information to:
- Process bookings and travel service requests
- Communicate with you via WhatsApp, phone, or email
- Send booking confirmations, invoices, and itinerary updates
- Provide customer support before, during, and after your trip
- Improve our website, services, and marketing
5. Sharing Your Information
We may share your information with:
- Service partners: such as hotels, transport providers, and activity operators
- Payment processors and booking platforms
- Legal authorities where required by law
All third parties are obligated to keep your data confidential and use it only for service-related purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your data. While no system is 100% secure, we take every reasonable precaution to prevent unauthorized access or misuse.
7. Your Rights
You have the right to:
- Request access to your personal data
- Correct or update your information
- Withdraw consent for marketing communications
- Request deletion of your data where legally applicable
To exercise your rights, contact us at service@sosimpletrip.com.
8. Cookies Policy
Our website uses cookies to:
- Enhance user experience
- Analyze website traffic
- Track marketing performance
You can manage your cookie preferences in your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies before sharing your data.
10. International Users
As a company based in Thailand, we process and store data in accordance with Thai privacy regulations and international standards.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions or concerns about this policy, please contact us:
- Email: service@sosimpletrip.com
- Phone/WhatsApp: +66 82 885 5990
- Website: https://thailand.sosimpletrip.com
Thank you for trusting So Simple Trip with your travel needs.